FSC Regulates Financing and Leasing Companies; 86 Complaints Accumulated

Financing and leasing companies have caused many controversies in the past due to various irregularities. The Financial Supervisory Commission (FSC) announced last year that it would gradually incorporate financing and leasing companies meeting certain conditions into the scope of the Financial Consumer Protection Act (FCPA) in three phases.

It has been more than half a year since financing and leasing companies were brought under regulation. According to statistics from the Financial Consumer Protection Center, from mid-September last year to March 31 this year, a total of 86 complaints and 2 mediation applications were received.

The FSC officially began regulating financing and leasing companies on September 15 last year. Operators must also comply with relevant regulations, including clearly disclosing interest rates and fees when conducting advertisements, business solicitations, and promotional activities, and explaining the costs and penalties for breach of contract to users. The inclusion of financing and leasing companies under the FCPA is not retroactive and only accepts complaints from natural persons.

FSC officials explained that among the current 86 complaints, 61 have been resolved with the public. The main types of complaints are mostly related to installment payment services (deferred commodity services) and marketing disputes. Feedback from local government consumer protection agencies also indicates that the effects of the relevant system are gradually becoming apparent.

According to the FSC's plan, the first phase became effective on September 15, 2025, regulating 13 financing and leasing companies under four listed groups: Chailease (中租), Yulon Finance (裕融), Hotai Finance (和潤), and Jih Sun Leasing (日盛台駿). The second phase became effective on March 15 this year, further incorporating 13 financing and leasing companies invested by financial institutions. The third phase plans to include the remaining 13 members of the Taipei Leasing Commercial Association into the scope of the FCPA, expected to be effective on September 15 this year. A total of 39 companies will be regulated across the three phases. (Edited by Lin Shu-yuan) 1150411