Minimaid Service Co., Ltd. Certified as an Approved Operator for Kanagawa Prefecture's 'Foreign Workers in Housekeeping Support' Program

Minimaid Service Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Takami Kato; hereinafter 'Minimaid Service'), a provider of housekeeping services, is pleased to announce that it has been certified by Kanagawa Prefecture as an approved operator under the 'Foreign Workers in Housekeeping Support' program, established under the National Strategic Special Zones framework.

The company previously received certification from Tokyo in February 2026. With this new certification from Kanagawa Prefecture, Minimaid Service will significantly expand its operational area for foreign worker integration in housekeeping support across the Greater Tokyo metropolitan region.

Background and Significance of Certification

Kanagawa Prefecture, home to cities such as Yokohama and Kawasaki, hosts a large number of dual-income households, leading to a steadily increasing demand for housekeeping support services. At the same time, securing qualified personnel remains a major challenge across the industry.

Since its founding in 1985, Minimaid Service has operated for over 40 years under the philosophy that 'housekeeping services are professional services that enhance quality of life.' The company has developed proprietary training programs and quality management systems. This certification from Kanagawa Prefecture affirms that these initiatives meet rigorous public standards.

About the 'Foreign Workers in Housekeeping Support' Program

This program was established under the National Strategic Special Zones framework to address labor shortages in the housekeeping sector, promote women's workforce participation, and support dual-income households.

To be certified as an approved operator, organizations must meet strict criteria, including:

- Establishment of fair employment contracts and working conditions

- Comprehensive training and living support systems for foreign workers

- Supervisory systems to protect service users

- Systems for handling complaints and ensuring legal compliance

Minimaid Service has built its training and support systems for foreign workers based on the same education and quality management frameworks long used for Japanese staff. These efforts have been recognized, leading to formal certification by Tokyo and now Kanagawa Prefecture.

◆ Cabinet Office, National Strategic Special Zones: Foreign Workers in Housekeeping Support

https://www.chisou.go.jp/tiiki/kokusentoc/kajishien.html

Training and Support System for Foreign Staff

Foreign staff arriving in Japan are professional housekeepers who have completed training at TESDA (Technical Education and Skills Development Authority), a Philippine government-accredited agency. After arrival, they undergo Minimaid Service’s proprietary training program, which covers Japanese language, Japanese lifestyle and culture, cleaning techniques, and hospitality etiquette.

By applying the same high standards of education and quality management to foreign staff as to Japanese staff, Minimaid Service will deliver safe, reliable, and high-quality services to customers in Kanagawa Prefecture.

1. Building a System Where Diverse Talent Can Thrive

We are creating an environment where professionals from diverse national and cultural backgrounds can take pride in their work, establishing a sustainable talent development model.

2. Further Enhancing Service Quality

We are standardizing and systematizing the quality standards developed over 40 years, making 'safety, reliability, and high quality' more explicit. We provide foreign staff with the same level of technical and hospitality training to ensure consistent service quality.

3. Contributing to Solving Social Challenges

Through housekeeping support, we aim to contribute to:

- Improving quality of life for dual-income households

- Supporting women in continuing their careers

- Enabling safe and comfortable living for elderly households

- Revitalizing local communities

Our ultimate goal is to realize a society where housekeeping support is a normal and accessible choice.

Future Outlook

Building on its certifications in Tokyo and Kanagawa Prefecture, Minimaid Service will further strengthen its housekeeping service delivery system in the Greater Tokyo Area. While creating an environment where diverse talent can work with pride as professionals, we will contribute to solving a wide range of social challenges, including support for dual-income and elderly households and women's career continuity.

We will continue to enhance service quality, expand offerings, and grow the business so that more customers can experience Minimaid Service as the trusted choice for high-quality housekeeping support.

Why Customers Choose Minimaid Service

- 90% of staff hold professional qualifications (e.g., Storage Advisors, Cleanest)

- Japan’s first housekeeping service company, celebrating its 40th anniversary in March 2025

- High satisfaction rate, with a 96% customer retention rate after one year

Minimaid Service Co., Ltd.

Representative: Takami Kato

Established: March 1985

Headquarters: 2-26-2 Sasazuka, Shibuya-ku, Tokyo 151-0066, Strawberry Sasazuka Building 9F

Services Offered: Room cleaning, kitchen cleaning, toilet cleaning, bathroom cleaning, laundry, organizing, cooking, grocery shopping

Website: https://www.minimaid.co.jp/

Recruitment Site: https://recruit.minimaid.co.jp/

Logo of Minimaid Service Co., Ltd.

Contact for This Press Release:

Public Relations, Minimaid Service Co., Ltd.
Endo (En-dou)

TEL: 03-3465-3232 (Weekdays 9:00–18:00)
Email: main@minimaid.co.jp