[Exhibition Report] Supporting Sustainable University Management through Data and On-site Expertise

Harmony Plus Inc. participated in the 'Education Exhibition Tokyo (EDIX)', one of the largest education-focused exhibitions, held at Tokyo Big Sight from May 13 to 15, 2026.

At EDIX, the company showcased its service suite supporting various departments including academic affairs, student support, university IR, career services, and information systems. Universities are facing increasingly complex challenges, such as ensuring educational quality, enhancing student support, improving operational efficiency, utilizing data, and complying with certification and evaluation systems.

Harmony Plus addresses these issues by combining systems, operational expertise, and data utilization to provide support tailored to the specific circumstances of each university. Throughout the three-day event, the company engaged in discussions with many university representatives about the future of university management and student support.

Serious Challenges and Signs of Reform Observed on Campus

Visitors to the Harmony Plus booth highlighted structural challenges and signs of change in the field. Areas of highest interest included 'operational efficiency and standardization' (23.1%), 'visualization of learning outcomes and academic management' (21.5%), and 'IR, analysis, and dashboard utilization' (16.9%). There was also significant interest in practical burden-reduction topics such as 'AI/OCR/RPA utilization' (6.2%) and 'window/help desk improvement' (6.2%).

Conversely, the most frequently cited challenges were 'data collection and integration' (17.3%), 'human resource shortages and reliance on specific individuals' (17.3%), 'designing evaluation indicators' (13.3%), and 'inquiry handling/window workload' (13.3%), reflecting a serious situation regarding both field resources and institutional design.

Regarding current efforts, 'Excel/manual work' accounted for 21.6%, 'internal independent operations' for 17.6%, and 'unknown/unorganized' for 39.2%. This suggests that university-wide information integration and business foundation development have not progressed sufficiently, indicating that excessive reliance on human resources and the compartmentalization of tasks cannot be ignored any longer.

Providing 'Structural Support' Tailored to University Systems and Field Realities

Harmony Plus emphasizes more than just introducing DX tools; it focuses on supporting the design of business operations themselves, tailored to the university's systems, organizational structure, and actual educational environment.

For example, instead of aiming solely at 'managing' grades or activity information, the company implements indicator designs that encourage dialogue with faculty and lead to students' autonomous learning. This is possible because the company has a system in place to provide support while understanding each university's unique educational philosophy.

With over 25 years of experience in addressing institutional changes and field issues in higher education, Harmony Plus offers flexible implementation and operational proposals suitable for the culture of any institution, from comprehensive universities to small, specialized schools.

Furthermore, the company values a 'hands-on, collaborative' style, joining discussions from the conceptual stage of projects to design and build together even before requirements are finalized. This perspective of thinking from the same level as the field is one of the reasons the company is trusted by many universities.

Future Outlook: Towards Truly 'Usable' Data Utilization Born from Dialogue

Harmony Plus will continue to be a support partner that shapes the 'vision of how universities want to change,' rather than acting merely as a tool vendor. Each 'dialogue' held with visitors at the exhibition serves as a driving force for the company's next round of development and proposals. Moving forward, the company intends to work with higher education institutions across Japan to implement the future of sustainable university management through the power of data and operational expertise.