Attended the 2026 Oricon Customer Satisfaction® Awards Ceremony

James, the car maintenance and car supply store operated by Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture; President: Hirotaka Sakakibara), attended the '2026 Oricon Customer Satisfaction® Awards Ceremony*' held by Oricon Inc. on Thursday, March 12th. The company received the overall No. 1 ranking in the Oricon Customer Satisfaction® survey for car inspections for the second consecutive year in 2024 and 2025.

*Companies that won first place overall in the Oricon Customer Satisfaction® rankings announced between April 2025 and March 2026 were in attendance.

<Representative's Comment>

We are deeply honored to have received the overall No. 1 rating in the customer satisfaction survey for car inspections for the second year in a row. I would like to express my sincere gratitude to our customers who use James on a daily basis, and to our store staff nationwide who have continued to sincerely engage with each and every customer.

For James's car inspections, we have made it a priority not only to perform inspections and maintenance, but also to carefully listen to our customers' concerns and questions, provide easy-to-understand estimate explanations, and offer support until they are fully satisfied.

In our maintenance work, we use high-quality parts equivalent to genuine ones and prioritize safety and security. Additionally, to ensure our customers can enjoy their car life with peace of mind even after the inspection, we provide a unique, free warranty that covers troubles such as rock chips and flat tires.

Without becoming complacent with this award, we will continue to strive to further improve our services to realize a safe and secure automotive society. We appreciate your continued support.

Oricon Customer Satisfaction® Survey 'Car Inspection' Ranking Results
https://life.oricon.co.jp/rank-vehicle-inspection/

James HP
https://www.jms-car.com/?utm_s...