Attended the 2026 Oricon Customer Satisfaction® Award Ceremony

James, a car maintenance and car accessories shop operated by Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya, Aichi Prefecture; President: Hirotaka Sakakibara),

attended the "2026 Oricon Customer Satisfaction® Award Ceremony*" held by Oricon Inc. on Thursday, March 12,

and was awarded 1st place overall in the Oricon Customer Satisfaction® Survey for "Vehicle Inspection" for two consecutive years (2024 and 2025).

*Attended by companies that won 1st place in the Oricon Customer Satisfaction® rankings announced between April 2025 and March 2026.

<Representative Comment>

We are deeply honored to receive the 1st place ranking in the vehicle inspection customer satisfaction survey for the second consecutive year. We would like to express our sincere gratitude to the customers who use James and to our store staff nationwide who have continued to interact with each customer with sincerity.

At James' vehicle inspections, we do more than just perform inspections and maintenance; we listen carefully to our customers' concerns and questions, provide easy-to-understand estimate explanations, and value support that stays with the customer until they are satisfied.

In maintenance, we use high-quality parts equivalent to genuine parts, prioritizing safety and security in our work. To ensure customers can enjoy their car life with peace of mind even after the inspection, we provide a unique warranty free of charge that covers issues such as stone chips and flat tires.

Without becoming complacent with this award, we will strive to further improve our services toward the realization of a safe and secure automobile society. We look forward to your continued support.

Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Results

https://life.oricon.co.jp/rank-vehicle-inspection/

James Website

https://www.jms-car.com/