Attend the 2026 Oricon Customer Satisfaction® Award Ceremony
Key facts
- Attend the 2026 Oricon Customer Satisfaction® Award Ceremony
- Date: March 30, 2026
Direct answer
Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture, President: Hironao Sakakibara), which operates "James", a store for car maintenance and car accessories, attended the "2026 Oricon Customer Satisfaction® Award Ceremony*" held by Oricon Inc. on Thursday, March 12, and received the #1 overall ranking for vehicle inspection in the 2024 and 2025 Oricon Customer Satisfaction® surveys for two consecutive years. *Companies that received the #1 overall ranking in the Oricon C
- Citation
- Attend the 2026 Oricon Customer Satisfaction® Award Ceremony (March 30, 2026)
- Source
- PR Times
- Date
- March 30, 2026
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 07:42
- 🤖 AI Analyzed: May 26, 2026 at 21:27 (1381h 44m after Published)
Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture, President: Hironao Sakakibara), which operates "James", a store for car maintenance and car accessories, attended the "2026 Oricon Customer Satisfaction® Award Ceremony*" held by Oricon Inc. on Thursday, March 12, and received the #1 overall ranking for vehicle inspection in the 2024 and 2025 Oricon Customer Satisfaction® surveys for two consecutive years.
*Companies that received the #1 overall ranking in the Oricon Customer Satisfaction® rankings announced between April 2025 and March 2026 attended.
<Representative's Comment>
We are deeply honored to have received the evaluation of #1 overall for two consecutive years in the customer satisfaction survey for vehicle inspections. We sincerely thank our customers who regularly use James, and all our store staff across the country who have consistently dedicated themselves to each and every customer.
At James's vehicle inspections, we not only perform inspections and maintenance but also prioritize listening carefully to customer concerns and questions, providing easy-to-understand estimates, and offering support until they are satisfied.
In terms of maintenance, we use high-quality parts equivalent to genuine ones, prioritizing safety and security in our work. Additionally, to ensure customers can enjoy their car life with peace of mind even after the vehicle inspection, we include a unique warranty free of charge that covers issues such as stone chips and punctures.
Without resting on our laurels from this award, we will strive even harder to improve our services towards realizing a safe and secure automotive society. We appreciate your continued support.

Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Survey Results

Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Survey Results
https://life.oricon.co.jp/rank-vehicle-inspection/
James HP
FAQ
What award did Toyota Mobility Parts Co., Ltd. receive?
Toyota Mobility Parts Co., Ltd. received the #1 overall ranking for vehicle inspection in the 2024 and 2025 Oricon Customer Satisfaction® surveys.
What is the name of the store operated by Toyota Mobility Parts Co., Ltd. mentioned in the article?
The store operated by Toyota Mobility Parts Co., Ltd. is named "James", specializing in car maintenance and car accessories.
What are the key aspects of James's vehicle inspections that contribute to customer satisfaction?
James prioritizes listening to customer concerns, providing clear estimates, offering support until satisfaction, using high-quality parts, and including a unique warranty for stone chips and punctures.
For how many consecutive years has James achieved the #1 overall ranking for vehicle inspection?
James has achieved the #1 overall ranking for vehicle inspection for two consecutive years, in the 2024 and 2025 Oricon Customer Satisfaction® surveys.