Attended the 2026 Oricon Customer Satisfaction® Award Ceremony

Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya, Aichi; President and Representative Director: Hironobu Sakakibara), which operates "James," a store for car maintenance and car supplies, attended the "2026 Oricon Customer Satisfaction® Award Ceremony*" held by Oricon Inc. on Thursday, March 12th, and received the "2024, 2025 Oricon Customer Satisfaction® Survey Vehicle Inspection Overall No. 1" award for two consecutive years.

*Companies that received the Overall No. 1 award in the Oricon Customer Satisfaction® Ranking announced between April 2025 and March 2026 attended.

<Representative's Comment>

We are deeply honored to receive the evaluation of Overall No. 1 for two consecutive years in the customer satisfaction survey for vehicle inspections. We sincerely thank our customers who have been using James regularly, and all of our store staff nationwide who have consistently and sincerely engaged with each and every customer.

At James's vehicle inspections, we not only perform inspections and maintenance but also prioritize carefully listening to customers' concerns and questions, providing easy-to-understand estimates, and offering support until they are satisfied.

For maintenance, we use high-quality parts equivalent to genuine parts, prioritize safety and security in our work, and provide a unique warranty free of charge to cover troubles such as stone chips and punctures, ensuring peace of mind in your car life even after the inspection.

Without being complacent about this award, we will strive to further improve our services towards realizing a safe and secure automotive society. We appreciate your continued support.

Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Survey Results

James HP