Chatlock Reforms Corporate Structure to Strengthen Access Management Solutions Business Centered on Smart Locks and Electronic Locks; Relocates Headquarters to Chuo-ku, Tokyo

Chatlock Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Kazunori Ohki), which develops the smart lock brand "Chatlock," is pleased to announce that it has relocated its headquarters to Chuo-ku, Tokyo, and is strengthening its corporate structure and refining its brand foundation.

In conjunction with the relocation of its headquarters, this initiative includes the sequential updating of various information such as the official website, official social media, e-commerce store, corporate information, and contact points, as well as a review of the internal operational and information management systems.

As the smart lock market expands, the role required of access management is also changing.

In recent years, the adoption of smart locks and electronic locks in Japan has spread not only to general residences but also to various places such as minpaku/accommodation facilities, offices, stores, logistics facilities, and educational institutions.

Against the backdrop of addressing labor shortages, promoting DX (Digital Transformation), recovering inbound demand, and responding to non-face-to-face operations, changes have also been required in key management methods.

There is a shift from traditional management using only physical keys to access management utilizing smartphones, PIN codes, biometric authentication, etc., and the demand for diverse operational methods such as managing user-specific permissions, checking entry/exit history, and issuing temporary keys is increasing.

In response to these changes in the market environment, Chatlock is continuously working to build its corporate foundation as a company that provides access management solutions tailored to each usage scenario, not just selling smart locks.

Image of expanding access management usage scenarios from homes to minpaku, offices, and logistics facilities due to the increased adoption of smart locks and electronic locks.

Corporate Information and Brand Operation System to be Sequentially Renewed.

With this headquarters relocation as an opportunity, Chatlock is also sequentially reviewing its corporate information and brand operation system.

The main initiatives currently underway are as follows:

- Update of headquarters location and company profile

- Unification of corporate information across various channels such as official website, official social media, and e-commerce store

- Streamlining of contact system, including contact points and email addresses

- Review of brand information and support information

- Development of internal information management and business flow

By unifying corporate information across each channel, we are working to create an environment where various stakeholders, including customers, sales partners, corporate clients, and media representatives, can smoothly access the information they need.

Transitioning from a "company that sells keys" to a "brand that provides access management solutions."

Since its founding, Chatlock has focused its business on smart locks for residential use.

However, challenges related to key management are not limited to residences.

Minpaku and hotels have different operational challenges such as key handover at check-in, offices have entry/exit management for employees and visitors, stores have permission management for each staff member, and warehouses and equipment management involve sharing keys among multiple people.

To address these usage environments, Chatlock is expanding its product lineup to support access management, including smart padlocks and key boxes, in addition to smart locks for residential use.

We aim to provide access management solutions for "all places where keys are," and will continue to enhance our services, including not only products but also operational methods, implementation support, and information provision.

Continuing to build the brand foundation for more diverse usage scenarios.

This strengthening of the corporate structure is not a one-time effort.

Chatlock will continue to develop its corporate and brand foundations and expand products and services that cater to diverse usage scenarios such as residences, minpaku, accommodation facilities, offices, stores, and warehouses.

We also aim to build an information provision system that allows customers to use our services with peace of mind from before to after implementation by continuously improving content such as our official website, product information, implementation guides, and FAQs.

Future Outlook.

With the concept of "Optimal access management for every space," Chatlock is working to improve safety, security, and convenience in various usage scenarios, from homes to minpaku, offices, stores, and facility management, by providing access management solutions centered on smart locks and electronic locks.

We will continue to strengthen our corporate structure and develop our brand foundation to become a more trusted access management brand for our customers and partner companies.

The Chatlock team confirms the future brand operation system at the new headquarters. The Chatlock team is promoting the reform of the corporate structure.

About Chatlock Inc.

Chatlock Inc.

Chatlock Inc. is a company engaged in the research and development, planning, manufacturing, and sales of smart locks and key management related products.

With the philosophy of "Making the way keys are handled freer and safer," we develop smart lock products and key management solutions tailored to various usage scenes such as residences, stores, small offices, minpaku, and accommodation facilities, primarily under our own brand "Chatlock."

In addition to smart locks for residential use, we are also providing products and services that support various key management scenes such as facility management and equipment management.

See details

[Company Profile]

Company Name: Chatlock Inc.

Headquarters Location: 7F, Kinpaii Dai 3 Bldg., 1-14-5 Shinkawa, Chuo-ku, Tokyo 104-0033

Business Activities: Planning, development, and sales of smart locks, electronic locks, access management solutions, and related products. We provide access management solutions for diverse usage scenes including residences, condominiums, minpaku/accommodation facilities, offices, stores, educational facilities, and logistics facilities.

Official Website https://www.chatlock.co.jp/jp

Product Information https://www.chatlock.co.jp/jp/products

Contact Us https://www.chatlock.co.jp/jp/contact

YouTube https://www.youtube.com/@chatlock-jp

Instagram https://www.instagram.com/chatlock2018/

X https://x.com/chatlock2018

TikTok https://www.tiktok.com/@chatlock_jp

Facebook https://www.facebook.com/profile.php?id=615697986322479