Tameny's Matchmaking Support Service for Local Governments Selected for "Japan Service Innovation 2025"

Tameny's AI matchmaking system "parms" and its comprehensive support services for local governments have been recognized as a frontline example of excellent service innovation in "Japan Service Innovation 2025".
その他NQ 72/100出典:PR Times

📋 Article Processing Timeline

  • 📰 Published: April 23, 2026 at 19:30
  • 🔍 Collected: April 23, 2026 at 11:01
  • 🤖 AI Analyzed: April 24, 2026 at 02:18 (15h 17m after Collected)
Tameny Inc. (Headquarters: Shinagawa-ku, Tokyo; President & CEO: Daisuke Ito; Securities Code: TSE Growth 6181) announces that its matchmaking support service for local governments has been selected as a frontline example of excellent service innovation in the "Japan Service Innovation 2025" published by the Service Productivity & Innovation for Growth (SPRING) of the Japan Productivity Center. ■ About Japan Service Innovation 2025 To contribute to improving the productivity of the service industry, "Japan Service Innovation 2025" compiles and publishes frontline examples of excellent service innovation from diverse service cases obtained through activities such as the Japan Service Award and the Japanese Customer Satisfaction Index (JCSI) survey by the Service Productivity & Innovation for Growth. Supervised by Mr. Teruyasu Murakami (Representative of the Institute for Industrial Strategy), who served as the Chairman of the 5th Japan Service Award Committee, there are a total of 91 cases, including 33 award-winning cases of the "5th Japan Service Award" announced on December 9, 2025. ■ Our Matchmaking Support Service for Local Governments Since founding the marriage agency "Partner Agent" in 2006, our company has thoroughly focused on the customer outcome of marriage. Furthermore, since 2017, we have utilized the knowledge and matchmaking know-how cultivated in operating our marriage agency to begin providing matchmaking support services for local governments. Specifically, we comprehensively support solving the challenges of local governments through three services: the provision of the AI matchmaking support system "parms" which enhances matching accuracy, the outsourced operation of matchmaking support centers that assist individuals seeking marriage, and the hosting of various matchmaking events and seminars. As of March 2026, "parms" is provided to 14 prefectures and cities, and we have been entrusted with the operation of matchmaking support centers from 8 prefectures and cities. We will continue to contribute to local government matchmaking support by making full use of the data and specialized know-how we have accumulated. ■ Highly Evaluated Points We received the following comments regarding the evaluated points of our matchmaking support service for local governments: "They have realized service innovation by creating a mechanism that makes it easy for customers to accept an innovative and excellent service (value proposition) through a matchmaking support service for local governments that combines a matchmaking system emphasizing personal values with support from real-world experts." ■ Features of Our Matchmaking Support Service for Local Governments - AI Matchmaking Support System "parms" that Enhances Matching Accuracy "parms" incorporates task and alert functions according to activity status and feedback sheets that enable the visualization of activities as a support function for local government officials providing matchmaking assistance. In addition, it is equipped with our proprietary matching logic cultivated through the operation of our marriage agency, performing AI-based value matching (specifically, cross-matching combining "values one cherishes" and "values desired in a partner" measured from 112 questions by an AI trained on over 140,000 relationship data points). Our company will continue to contribute to the matchmaking support of local governments through the matchmaking support system "parms", outsourced operation of matchmaking support centers, and hosting of various events and seminars. Furthermore, we would like to introduce the following feedback received from local governments utilizing our services. ▼ Implementation Record by Service Record of Provision/Outsourcing, etc. Provision of Matchmaking Support System "parms" Aomori, Miyagi, Akita, Fukushima, Ibaraki Saitama, Tokyo, Fukui, Aichi, Shiga Kyoto, Hyogo, Oita, Kagoshima City (Kagoshima Prefecture) Outsourced Operation of Matchmaking Support Centers Hokkaido, Sapporo City (Hokkaido), Miyagi, Tokyo Aichi, Shiga, Kyoto, Hyogo Outsourced Operation of Events and Seminars Many ▼ Feedback from Local Governments In this prefecture, in addition to events and seminars within the 'Kyoto Matchmaking Support Center', we hold meeting events about once a month in various parts of the prefecture. Thanks to the abundant experience and know-how of Tameny Inc., both the application rate and satisfaction rate are extremely high. Furthermore, not only in events but also in supporting everything from meetings to marriage seamlessly, we feel that we receive detailed support according to each member's situation. The introduction of the AI matching system, which can be used anytime and anywhere, has expanded opportunities for meetings, and we believe it contributes to the increase in the number of members and marriages. From system provision to center operations such as consultation support for members and holding events in various parts of the prefecture, as well as supporting cooperation between prefectures and municipalities, we receive comprehensive and seamless implementation.