Star Mica Residence and iYell Co., Ltd. Partner to Introduce Extended Warranty Service for Home Equipment "I-Yell Warranty Reuse"

Key facts

  • Star Mica Residence and iYell Co., Ltd. Partner to Introduce Extended Warranty Service for Home Equipment "I-Yell Warranty Reuse"
  • Star Mica Residence Co., Ltd., specializing in brokerage services for used condominiums, and iYell Co., Ltd. have launched a business partnership to introduce the extended warranty service for home equipment, "I-Yell Warranty Reuse." This service aims to reduce buyer anxiety and seller risks associated with used homes, thereby enhancing the value of brokerage services.
  • Source: PR Times
  • Date: June 11, 2026

Direct answer

Star Mica Residence Co., Ltd., specializing in brokerage services for used condominiums, and iYell Co., Ltd. have launched a business partnership to introduce the extended warranty service for home equipment, "I-Yell Warranty Reuse." This service aims to reduce buyer anxiety and seller risks associated with used homes, thereby enhancing the value of brokerage services.

Citation
Star Mica Residence and iYell Co., Ltd. Partner to Introduce Extended Warranty Service for Home Equipment "I-Yell Warranty Reuse" (June 11, 2026), PR Times
Source
PR Times
Date
June 11, 2026
Star Mica Residence Co., Ltd., specializing in brokerage services for used condominiums, and iYell Co., Ltd. have launched a business partnership to introduce the extended warranty service for home equipment, "I-Yell Warranty Reuse." This service aims to reduce buyer anxiety and seller risks associated with used homes, thereby enhancing the value of brokerage services.

📋 Article Processing Timeline

  • 📰 Published: June 11, 2026 at 10:00
  • 🔍 Collected: June 11, 2026 at 10:27 (27 min after Published)
  • 🤖 AI Analyzed: June 12, 2026 at 16:52 (30h 24m after Collected)
Star Mica Residence Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Masashi Mizunaga, hereinafter "Star Mica Residence"), which provides services specializing in the brokerage of used condominiums, and iYell Co., Ltd. (Headquarters: Meguro-ku, Tokyo, Representative Director, President & CEO: Mitsuhiro Kubota, hereinafter "iYell") are pleased to announce the commencement of a business partnership regarding the introduction of the extended warranty service for home equipment, "I-Yell Warranty Reuse." Background and Purpose of Introduction In the transaction of used homes, equipment malfunctions after handover pose a "psychological hurdle" for buyers hesitating to purchase, and a "significant risk" for general sellers concerning post-sale complaints and repair costs. Star Mica Residence, with its track record of brokering approximately 2,900 used condominiums, has sincerely addressed the invisible anxieties customers face. The purpose of introducing this service is to extend the standard "up to 2-year warranty" provided for properties sold by its group company, Star Mica Co., Ltd., to brokerage properties entrusted by general sellers. We will provide a high-value-added brokerage service that dispels the unique anxieties buyers have about used homes and allows sellers to entrust us with peace of mind, without worrying about post-sale troubles. Through the introduction of this service, Star Mica Residence aims to maximize customer satisfaction for brokerage properties and further strengthen its brokerage acquisition efforts. ※Excluding some properties such as those in original condition (unrenovated). Overview of "I-Yell Warranty Reuse" "I-Yell Warranty Reuse" is a service that provides a 2-year warranty for used equipment such as water heaters and vanity units after handover.
▪ "2-Year Warranty for Used Equipment" with No Prior Screening or Age Restrictions - Repairs can be used an unlimited number of times during the warranty period. - For failures of covered equipment, we will cover up to 100,000 yen per repair. ※The service is not applicable for the first month after handover. ▪ Rapid Response from 3,000 Locations Nationwide - Provides prompt initial response to sudden troubles such as water leaks or key issues. ▪ Centralized "24/7 Dedicated Call Center" - Maintains dedicated lines with 270 manufacturers, enabling prioritized and smooth repair arrangements. I-Yell Warranty Reuse: https://products.iyell.jp/warranty/used/index.html Future Outlook Through this partnership, Star Mica Residence and iYell will long-term support the enriched lives of our customers and contribute to the further revitalization and development of the entire used housing market. Company Profile of iYell Co., Ltd. Company Name: iYell Co., Ltd. Headquarters Location: Sumitomo Fudosan Aobadai Hills 7F, 4-7-7 Aobadai, Meguro-ku, Tokyo Established: May 12, 2016 Representative: Mitsuhiro Kubota, Representative Director, President & CEO Paid-in Capital: 8.99 billion yen (as of the end of April 2026) Corporate Site: https://iyell.co.jp/ Company Profile of Star Mica Residence Co., Ltd. Company Name: Star Mica Residence Co., Ltd. Headquarters Location: Toranomon 4-3-1, Minato-ku, Tokyo, Toranomon Hills Mori Tower 28F Established: May 2008 Representative: Masashi Mizunaga, Representative Director Corporate Site: https://www.starmica-r.co.jp/ Shareholder Composition: Star Mica Holdings Co., Ltd. 100% (Tokyo Stock Exchange Prime Listed, Securities Code: 2975) Information Dissemination Media: ▶ Instagram https://www.instagram.com/starmica_group/ ▶ Web Magazine "Shiawase Renovation Kenkyujo" for Renovation and Living https://www.starmica.co.jp/magazine/ ▶ Magazine "URILABO" for Selling Condominiums https://www.starmica.co.jp/sell/urilabo/

FAQ

What kind of used homes does this warranty service apply to?

It covers used home equipment such as water heaters and vanity units. There are no prior screening or age restrictions, but it is not applicable for the first month after handover.

Can I get repairs an unlimited number of times during the warranty period?

Yes, you can use repairs an unlimited number of times within the warranty period. Up to 100,000 yen per repair will be covered.

What are the strengths of Star Mica Residence?

With a track record of approximately 2,900 brokerage deals, they specialize in used condominium sales. They focus on customer concerns and provide high-value-added services.

What kind of company is iYell Co., Ltd.?

It is a company that provides services such as extended warranties for home equipment. They have a nationwide network and call center, with prompt response as a strength.

How will the used housing market change due to this partnership?

It is expected that transactions in the used housing market will become more active as buyer confidence increases and seller risks decrease.