CRM "MAZZeC" for Business Card and Customer Management, Offered Without User-Based Fees, Now Available for Manufacturing Industry

MAZZeC Business Card Management

C3index Inc. (Headquarters: Nagoya City, Aichi Prefecture, Representative Director: Yoshio Narahara) will begin offering "MAZZeC," a CRM for business card and customer information management tailored for the manufacturing industry, on July 3, 2026.

MAZZeC is a one-time purchase cloud service specialized for the manufacturing industry, equipped with an OCR function that automatically reads and registers characters by simply taking a photo of a business card with a smartphone, as well as functions for company-wide information sharing and AI chat search.

Business card management is just one entry point to the functions provided by MAZZeC. In the future, the company plans to expand it into a platform that supports internal information utilization by linking with business applications, starting with an estimate creation app, based on the accumulated customer and business partner data.

It adopts a pricing model that does not incur additional charges based on the number of users, encouraging information utilization on a company-wide scale across departments and locations.

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For a long time, sales, purchasing, and technical departments in the manufacturing industry, where opportunities for exchanging business cards are frequent, have faced the challenge of how to manage and utilize the ever-increasing volume of business cards and business partner information.

Business cards lying dormant in personal drawers or card files, relationships with business partners that have to be rebuilt from scratch every time a contact person changes.

MAZZeC re-examines this very structure where "information remains confined to individuals" and provides an environment where customer information, starting with business cards, can be accumulated and utilized as organizational assets.

Background of Development: Dormant Business Cards, Information Not Handed Down

Through repeated visits to manufacturing industry clients, we have heard numerous voices regarding the challenges of business card and customer information management. "Information about people with whom business cards have been exchanged remains dormant on personal desks or in card files," "When a contact person is transferred or retires, it's difficult to hand over business partner information," "Past business cards cannot be found when needed, hindering sales activities." We perceive these not as issues limited to specific companies, but as structural challenges common to the entire manufacturing industry, where the culture of paper business cards remains deeply rooted.

On the other hand, we have also heard many comments about existing business card management and CRM tools, such as "they are expensive," "they have too many features to be fully utilized," and "they were introduced but did not take root in the field and ended up not being used." Particularly for small and medium-sized manufacturing companies that often lack dedicated IT personnel, feature-rich, high-priced CRMs for large enterprises tend to be overkill, creating a demand for both simplicity and affordability.

Could we solve these unique information management challenges of the manufacturing industry more easily with the power of IT, in a way that the field can continue to use? With this aspiration, "MAZZeC, AI Business Card Management that can be used just by taking a photo or asking" was born. We focused on a simple screen design that even those unfamiliar with computer operations can use without confusion, and AI chat support in Japanese, aiming for an operational model that takes root in the field, not just an introduction. Furthermore, business card management is positioned not as a goal, but as an entry point for connecting accumulated data to future business applications. MAZZeC is designed not as a standalone business card management tool, but as a platform for gradually expanding internal DX.

Features of MAZZeC

AI OCR Automatic Registration by Simply Photographing Business Cards

By simply taking a photo of a business card with a smartphone camera, AI automatically reads and registers the company name, name, department, title, contact information, etc. By scanning business cards received at exhibitions or meetings on the spot, there is no need to spend time entering them all after returning to the office. This significantly reduces the effort of manual input, making the information immediately available for company-wide use from the day business cards are exchanged.

Company-Wide Sharing and Information Search via AI Chat

Consolidates business card and business partner information, which was managed separately, into a single system, enabling team sharing across departments and locations. In addition to keyword searches such as company name, contact person name, and industry, it offers a next-generation search experience where you can retrieve necessary information simply by talking to the AI chat, such as "Tell me the contact person for XX Company." As a Japanese service, we are committed to interactions in Japanese, allowing even those unfamiliar with AI tools to use it intuitively.

Customer Information Management That Can Be Handed Down Even When the Person in Charge Changes

Organizes business partner and contact person information by company and manages it linked to activity history. Even if the person in charge changes or retires, the accumulated relationship information remains within the organization, so the successor does not need to rebuild relationships from scratch. By visualizing "who" interacted with "which business partner" and "when," it transforms personalized customer support into the strength of the entire organization.

Secure Cloud Environment Exclusively for Your Company

Provides a dedicated cloud environment for each customer, enabling permission management so that only authorized personnel can view and edit information. It can be accessed from a browser, eliminating the need for special software installation or complex initial setup. Sensitive data such as manufacturing industry business partner information can be securely managed and utilized without being leaked externally.

Pricing Model Without User-Based Fees

Many general CRM and business card management tools charge additional fees based on the number of users, which can be a deterrent to company-wide adoption. MAZZeC employs a pricing model where no additional costs are incurred even if the number of users increases, making it easy for all necessary employees, from sales to purchasing, technical, and administrative departments, to share and utilize information. This is designed to facilitate company-wide deployment.

Internal DX Platform Expanding from Business Card Management

MAZZeC is not just a standalone business card management tool; it is designed as a platform that links with other internal business operations, starting with the accumulated customer and business partner data. Business card management serves as the initial entry point, and in the future, the company aims to add functions and applications according to field needs, creating a system where data accumulated through business card management can be utilized in other tasks.

Pricing Structure

Item

Amount (Excluding Tax)

Details

Initial Setup Fee

¥270,000~

Initial setup, environment construction, implementation support

Dedicated Server Usage Fee

Please inquire

*For AWS environment. Estimate provided based on usage environment

Support Fee

Please inquire

On-site support, future expansion, troubleshooting

There are no additional charges based on the number of users. The monthly fee remains the same whether there are 10 or 100 users, making it easy to forecast costs during company-wide deployment. Details of the monthly fee will be provided individually based on the hearing during the inquiry.

Flow from Introduction to Operation

MAZZeC Business Card Management: Flow from Introduction to Operation

Inquiry: Please feel free to consult us about anything you are interested in.

Hearing: We will listen to your current business flow and challenges, and propose the optimal usage method tailored to your company's specific situation.

Introduction & Start of Use: Set up to enable organizational sharing and utilization of business cards and customer information, ready for immediate use.

Expansion to the Future: Based on the data accumulated after introduction, we will expand possibilities to the next step, such as advanced AI utilization and development of applications tailored to your company's business.

We have established a system where dedicated staff provide consistent support from pre-introduction consultations to post-introduction support, allowing companies that are anxious about introducing and operating IT tools to start using the service with peace of mind.

Representative's Comment

"While visiting manufacturing sites, I repeatedly heard the sentiment that 'business cards are not being utilized.' Each business card contains the company's assets, such as relationships built with business partners. MAZZeC was developed with the aim of being a simple and continuously usable tool that transforms those assets from individual property to company-wide property. Moving forward, we will continue to support DX in the manufacturing industry from the familiar entry point of business card management, reflecting the voices from the field."

(Yoshio Narahara, Representative Director, C3index Inc.)

Future Prospects

MAZZeC plans to expand beyond centralized management of business card and customer information to become an internal DX platform with business card management as its entry point.

Currently, we are considering the development of an estimate creation app that can utilize the business partner data accumulated through business card management. In the future, we aim for a system where multiple business apps, including business card management and estimate creation, can be linked on the same data base. In the long term, we are considering visualizing sales activities based on accumulated data and linking with other internal systems. We will continue to evolve the service not merely as a business card management tool, but as a foundation supporting information utilization in the manufacturing industry.

Our company will continue to contribute to the promotion of DX in the manufacturing industry through proposals for IT utilization that are close to the challenges faced by the field.

About MAZZeC

Service Name

MAZZeC (Māzekku)

Launch Date

July 3, 2026

Service Format

Cloud-based service (accessible via web browser / no download required)

Main Functions

Business card OCR registration, contact list, company-wide sharing/search, AI chat utilization, activity history management, dedicated environment, support

Future Expansion Plans

Linkage with business apps including estimate creation app (under consideration) *Business card management is one of the platform's entry functions.

Target Industries

Corporations, primarily in the manufacturing industry (companies facing challenges in business card/business partner information management)

URL

https://c3index.co.jp/mazzec/

Company Profile

Company Name

C3index Inc.

Representative

Representative Director Yoshio Narahara

Established

2008

Capital

¥30,000,000

Business Activities

System and application development, IT solution sales, IT consulting, requirements definition, design, development, implementation, infrastructure construction, maintenance and operation, AWS implementation and operation support

Head Office Location

Banshoji Bldg. 9F, 3-30-40 Osu, Naka-ku, Nagoya City, Aichi Prefecture, 460-0011

(TEL: 052-265-3770)

URL

https://c3index.co.jp