TETORI, a web customer engagement tool provided by Groovy Mobile Inc. (Head office: Fukuoka City, Fukuoka; President and Representative Director: Masayuki Fukuda), has received the “Leader” title in three categories at the “ITreview Grid Award 2026 Spring” hosted by ITcloud Inc. (Head office: Minato-ku, Tokyo; President and Representative Director: Genta Kurono): Web Customer Engagement Tools, Chatbot Tools, and Access Analytics Tools. The award recognizes TETORI’s high level of user satisfaction. What is the ITreview Grid Award? ITreview, a review platform for business software and cloud services, holds the ITreview Grid Award every quarter to recognize products highly supported by users, based on submitted user reviews. In the ITreview Grid Award 2026 Spring, TETORI was recognized across the Web Customer Engagement Tools, Chatbot Tools, and Access Analytics Tools categories as a product combining high customer satisfaction with strong market recognition, earning the “Leader” title. TETORI says it will continue to value customer feedback and work to provide services that deliver even greater satisfaction. TETORI also received No. 1 user ratings across multiple metrics, including ease of use and support quality. Based on evaluations submitted by actual users on ITreview, TETORI received strong ratings in six areas: satisfaction with features, ease of use, ease of implementation, support quality, price, and ease of administration. In particular, it ranked No. 1 in its category for ease of use, support quality, ease of administration, and price satisfaction, making it a widely supported tool that is easy to implement and reliable to use after deployment. TETORI says it will continue improving the product to deliver more intuitive and results-driven web customer engagement. *Source: ITreview Category Report “Web Customer Engagement Tools” (2026 Spring) About TETORI: TETORI (https://www.tetori.link/) is a web customer engagement tool designed to improve website conversion rates, prevent user abandonment, and support chatbot initiatives. By analyzing users’ access information and behavioral history, it presents tailored content through pop-ups and other formats, contributing significantly to improved conversion rates. It is currently used on websites operated by more than 600 companies. Service provider: Groovy Mobile Inc. (https://www.groovy-m.com/). Representative: Masayuki Fukuda, President and Representative Director. Established: May 15, 2009. Capital: 50 million yen. Address: 8F Kyukan Hakata Building, 3-26-29 Hakataekimae, Hakata-ku, Fukuoka City. Services include the web customer engagement tool “TETORI,” scheduling tool “VIVIT LINK,” business media “VIVIT LINK INSIDE,” and the Groovy Web Platform, a CMS for website development. Contact form: https://www.groovy-m.com/contact

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  • Source: PR TIMES
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